B2B eCommerce Software Success Stories

Gürkan Topçu

Information Technologies Manager

İstanbul, Türkiye

info@fuatoto.com

0212 549 95 95

Başakşehir, İstanbul

linkedin.com/in/gurkantopcu/

1. How did the B2B Store make your job easier?

What we used to do in this regard, what we are doing now, we don't even do it, it is useful to compare them. Let me summarize this with the table below.

Before B2B Store After B2B Store
Our customers would call the information of the products we sold. Our customers can see the products and prices in our stocks at any time.
We had a lot of phone traffic. He alleviated his workload.
Our orders were entering manual, causing mistakes. Our customer orders the products they want to buy themselves.
It was difficult to deliver our price lists to our customers. All prices can be updated online from one center and can be seen instantly on our customer screen.
Plasters wandered with book lists. They had to follow the customers' orders on paper. They had to learn from the sale that the products were going. They can do all the work and follow -up with an iPad. Or with computers or phones. From where they want.
Balance orders were only selling. Our customers can see the balance orders on their pages.
The agreements took months. Our customers can follow their own accounts on their pages.
In order to see the previous orders of our customers, sales were forced to walk around between many pages. Our customers can see their own orders on their pages.
Our online payment channel was made laboriously with Mail Order. Accounting did not appear in the account until the receipts entered the system. With our virtual poses that work in the B2B Store, all our customers can pay with contracted debit cards in contracted installments. The receipts are instantly sent as e-mail and processed to our system instantly. In this way, our customers can see these payments from their pages and get their receipts online.
Many ways to consume time to inform the products we have just entered our stocks or have been campaigning. They can immediately see all these products on our customer's own pages.
- In our operation, it minimizes price errors, facilitating customer grouping and so on. We have provided convenience in many examples that are not here.

2. What features do you like most of the B2B Store?

Page design, search speed, transfer capability, consistent, safe, updated and solving needs

3. What changes have been about your operational processes?

Our orders from our customers are instantly processed in our system. Our customers can also follow their own pages instantly. Our price lists were centralized and our stock information was shared with our customers. With a separate information relief on the plastic side, interactive participation in our system was instantly. The era was also missed in terms of online payment.

4. What is the effect of telephone traffic with customers?

In number, if 100 customers are looking for us a day, this number is now 10. It is to hear our voices 9 😊

5. Do you think it increases your sales?

Definitely. Because the result is reached early. The errors are minimized. Together with our customers who know what to buy, our customer can see all the alternatives of the product on the search screen. It can compare its own price and brand.

6. What effects did it have your sales and marketing team?

The workloads decreased and they became more easily focused on the work they need to do. Imagine, you are in a sales meeting and you have no other customer calling you and asking for product stock and price information. Because our customers can do this job without wasting time on their own pages. The time for marketing is to marketing and the time for sales is on sale.

7. What do you think about B2B Store's e-team feature?
In this regard, our company has survived the age. Our customers benefit from the campaigns such as additional installments and payments on our installment agreements with our contracted banks. While we collect our receivables, our customers make their payments with useful convenience. As well as instant processing in the system, the account accuracy remains at the maximum level.
8. What are your views on the support team?
When we inform the support team to the support team, the need to make this need in the first update by taking the next business orders, reflected in the feedback we receive from our customer. Thank you for your quick feedback.
9. What do you fall about the updates made up to date from your use of B2B Store?
We have been business partners since the early years of the B2B Store's entry into the automotive sector. Of course, many updates were made during this time. Some of the features in the updates have been thanks to the feedback received from our company. This is an indication of how much the return of our company is.
10. What are your other opinions you want to mention?
We would like to thank the B2B Store for the plus values ​​it added to our company with its features allocated from its competitors and wish you continued success.
Fuat Oto spare parts preferred the B2B Store dealer management system for the needs of the B2B automation system that he wants to create in the growing and developing structure. Fuat Oto SPARE PARTS WITH OUR FULL INTIVISION B2B STORE DEALER MANAGEMENT SYSTEM SOLUTIONS PROVIDED BY OUR Experienced Staff has brought together innovation and speed in the management system in the dealer network. Fuat auto spare parts work fully integrated with the logo. We also had questions to Mr. Gürkan Topçu as B2B Store. We thank him very much for his sincere answers to the questions we have asked.
The services we offer
Working integrations
temak
TEMAK

DETAILS

Selman Çetin

TEMAK is the main distributor and supplier in Turkey of 35 brands from Europe, America and the Far East in the field of Cutting Tools, Holding Tools and Measuring Tools used in the metal industry.

tanmaksa
TANMAKSA

DETAILS

Bekir Tanoğlu

If you have been recognizing tractor spare parts since 1986, Massey Ferguson, Fiat (New Holland), Ford, Steyr and Tümosan, John Deere, Same, Landini, Başak, Leyland, Deutz, Universal, Inter, Hattat, Erkunt and Other It provides the supply of imported spare parts of various brands with spare parts of tractor brands and rich product range.

saygılı rulman
SAYGILI RULMAN

DETAILS

Çağlar Aykutalp

Our commercial story, which started in a 50 square meter shop 35 years ago, continues to grow in our facility, which has a closed area of ​​10,000 square meters today. Saygılı Rulman, who is one of the top five companies among the ruling suppliers in Turkey; It provides the supply of bearing and power transfer products to Turkey and Central Asian Republics.

pirelli
PIRELLI

DETAILS

Tugba Yenil

Founded in 1960 as the first Turkish tire factory in Izmit Köseköy, Pirelli Automobile Tires A.Ş. It has become one of the leading organizations of Turkey thanks to its superior quality tires for the domestic market and international markets. Türk Pirelli Tires A.Ş has chosen the B2B Store B2B Dealer Management System, which is integrated with the logo jaguar, to change its existing structure in order to manage its powerful dealer network in the wholesale distribution channel. We would like to thank Mr. Tuğba Yeni for answering the questions we are posed to him sincerely.

penti
PENTI

DETAILS

Kubilay Can

The company started in 1950 with two separate companies established by Mois and Yasf Kariyo brothers. In 1984, it came to the final stage of the branding process and took its name Penti, and today it became a giant company that produces 86 million pairs of socks annually. In 2007, the company opened an internet store under the name Penti.com. Today, we work with 3 different projects as B2B Store. Our first project is domestic B2B systems. In this project, all the dealers of Penti company are transferring order with B2B Store. Our second project is the export software to B2B for overseas sales. Penti's overseas stores are ordering through B2B Store. Our third project is the 'Pre -Order' system, the pre -season dealers. This is specially prepared for Penti for pre -seasonal dealers to pre -order each season. We would like to thank Penti for choosing us. We also thank you for their answers to the questions we have asked them below.

Eurobump
EUROBUMP

DETAILS

Luca Delli Carri

Eurobump was founded in 1990 to meet the demand for plastic buffer. Since 2002, plastic bumpers, buffer grille, molding and fenders production has been constantly adapted to the evolution of the rapidly changing European automobile market. Exports are currently covering 100 countries around the world and reaching all continents. Professional team, large capacity and high technology of its factories, Eurobump is one of the most reliable European spare parts manufacturers. The product range is constantly developing and offers excellent customer satisfaction with its quality and service level. It is produced with high quality raw materials using modern technologies such as CNC injection molding machines, painting workshop, ultrasonic and hot welding robotic equipment in its own facilities with cad/glass system. We would like to thank EuroBump, who took time for us by answering our questions.

John Frank
JOHN FRANK

DETAILS

Cem Kalkan

The John Frank brand, which has succeeded in adding a different atmosphere to the clothing sector since its establishment, has gained a solid place in the field of textile with its stylish and high quality products. Manufacturing for many different fields, brand, colorful and lively patterns model options with the user's appreciation has been collected. Thanks to their creative and aesthetic designs, the products of the brand, which appeals to people from all styles, are presented to the user with a very wide range.

neutron
NEUTRON

DETAILS

Ilyas Yesilmen

Neutron Security Technologies Inc. is a company operating in the national and international market in video surveillance solutions and operating in the security technology sector that produces its own products and software. There are office and sales representative offices in America, Europe, Oceania, Africa. Neutron, one of the world's 10 largest video surveillance solution companies, aims to take the first place in 5 years. Following the technology, the company preferred B2B Store to gather all operations such as sales, finance, accounting and shipment under one roof. As B2B Store, we had questions to Neutron General Manager Mr. İlyas Yeşilmen. We thank him very much for his sincere answers to the questions we have asked.

imsp
IMSP

DETAILS

Betul Onder

IMSP is a manufacturer since 1980, produces high quality engine sealing parts.

aroma
AROMA

DETAILS

Ertuğrul ALKAN

Aroma Bursa Fruit Waters and Food Industry Inc. was founded in 1968 on a land of approximately 75.000 m² in Gürsu district of Bursa. In 1991, Duruk Group was transferred to the management by taking the majority shares in the company. The amount of fruit processed with the investment move that started in 1991 was increased day by day and increased from 20,000 tons to 125,000 tons per year and aroma has become one of the leading fruit juice filling facilities of the country. As B2B Store, we had questions to Ertuğrul Alkan, Aroma Information Systems Manager. We thank him very much for his sincere answers to the questions we have asked.

koray varol
KVA YAYINLARI

DETAILS

İsa Murat Savaş

As Koray Varol Academy Publications, our support models for education and individual development are not only for our students, but also for parents. The achievement -oriented approach adopted by Koray Varol in the publications of the Academy turns into success and visionary preferences. As B2B Store, we had questions about İsa Murat Savaş, the Production and Distribution Manager of Koray Varol Academy. We thank him very much for his sincere answers to the questions we have asked.

fuat oto
FUAT OTO YEDEK PARÇA

DETAILS

Gürkan Topçu

Fuat Oto spare parts preferred the B2B Store dealer management system for the needs of the B2B automation system that he wants to create in the growing and developing structure. Fuat Oto SPARE PARTS WITH OUR FULL INTIVISION B2B STORE DEALER MANAGEMENT SYSTEM SOLUTIONS PROVIDED BY OUR Experienced Staff has brought together innovation and speed in the management system in the dealer network. Fuat auto spare parts work fully integrated with the logo. We also had questions to Mr. Gürkan Topçu as B2B Store. We thank him very much for his sincere answers to the questions we have asked.

art lastik
ART LASTİK

DETAILS

Gökçe Özbilgen

The company, which has been operating since 1972, is a Pirelli dealer and sells all tire brands wholesale and retail. In addition, the company that offers services such as 2. Hand Tire Sales and Tire Hotel uses our integrated B2B software with logo. As B2B Store, we had questions to Gökçe Özbilgen, the Artvin Trade Company Information Process Manager. We thank him very much for his sincere answers to the questions we have asked.

özdoğan
ÖZDOĞAN

DETAILS

Bekir Özdemir

Özdoğan Elektronik company has been serving in the sector with 1500 product varieties such as spare materials, cable groups and voiceover of electronic devices since 1996. Özdoğan Elektronik is following the innovations for the needs of its customers with its 25 years of experience and increases the product range and service quality. In this context, he preferred B2B Store B2B software with micro -integration in order to use it to dealers in the wholesale process.

ender yapi
ENDER YAPI

DETAILS

Sinan Demirel

Ender Yapı, which provides services with expert sales and marketing staff, has a wide range of products that contain advanced technology and innovative products in stocks, has a fast and reliable distribution network in terms of supply coordination and logistics.